About this role
Customer Service Administration
Full Time 9am - 4.30pm
£11.50p/h
Immediate start!
Office based in Livingstone
We are recruiting for a rapidly growing company in Livingstone who are looking to add to their vibrant customer service department! This is a small but mighty team who work in a family-feel environment.
What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues
* Responding to reviews on Trustpilot
What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Resilient and able to bounce back!
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load
If this sounds like the role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Contract Type
Contract
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Specialism
Call & Contact Centre, Business Support
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Working pattern
Full Time
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Job ref
Req/653812KAB
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Expiry date
28 July 2024
Your consultant is
Kirsty Brooke
Principal Consultant
For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.
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Email
[email protected] -
Phone
07580 430 345 -
LinkedIn
Connect with Kirsty
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