Customer Service Administrator

Up to £11.50 per hour

Livingston, West Lothian

posted 28 Jun 24

Apply now

Customer Service Administrator

Up to £11.50 per hour

Apply now

About this role

Customer Service Administration
Full Time 9am - 4.30pm
£11.50p/h
Immediate start!
Office based in Livingstone

We are recruiting for a rapidly growing company in Livingstone who are looking to add to their vibrant customer service department! This is a small but mighty team who work in a family-feel environment.

What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues
* Responding to reviews on Trustpilot

What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Resilient and able to bounce back!
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load

If this sounds like the role for you, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

  • Contract Type

    Contract

  • Specialism

    Call & Contact Centre, Business Support

  • Working pattern

    Full Time

  • Job ref

    Req/653812KAB

  • Expiry date

    28 July 2024

Apply now

Your consultant is

Kirsty Brooke

Principal Consultant

For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.

Get in touch

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